SMEs’ Organizational Performance: Comparative Study between Cooperated and Uncooperated Companies
DOI:
https://doi.org/10.51341/1984-3925_2017v20n3a3Keywords:
Organizational Performance, Micro and Small Enterprises, Horizontal Cooperation Networks.Abstract
Faced with the need for survival and competitiveness, here called micro and small enterprises (MPE), they seek to develop competitive differentials, such as the insertion of the company into a cooperation network. Several researches seek to identify the benefits of cooperative strategies, but few studies seek to compare the organizational performance of cooperating companies with that of uncooperated companies. Thus, the present study has as general objective to verify if the MPE, when inserted in cooperation networks, present organizational performance superior to those that are not inserted in that context. The present research is of the survey type and involves 67 companies inserted in cooperation networks and 154 companies that do not participate in cooperation networks. To achieve the objective, the organizational performance was analyzed based on the managers' perception regarding aspects associated to the following performance measures: customer satisfaction, employee satisfaction, company growth, company profitability and overall performance. The results indicate that the companies included in cooperation networks presented superior performance when compared to the companies not included in cooperation networks
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