Intra-organizational Social Capital, Performance and Management Mechanism of Small Companies in a Crisis Context: Propositions
DOI:
https://doi.org/10.51341/cgg.v25i3.2973Keywords:
Intraorganizational SC, Formal and Informal Control, Crisis, Small businessAbstract
Objective: The present work has the objective of discussing the relationship between social capital (SC), formal and informal controls and the performance of small companies in a context of crisis.
Method: This research aims at the existence of theoretical gaps and formulates research propositions through the theoretical essay approach.
Originality/Relevance: This research stands out for proposing the debate and offers researchers in the area propositions that can be analyzed from different theoretical and methodological perspectives.
Results: This study engendered five research propositions: (i) The effect of intra-organizational SC on the performance of SME is more significant in a crisis context; (ii) There is a difference in the effect between the dimensions of the intra-organizational SC of SME on operational performance in a crisis context; (iii) There is an effect of intra-organizational SC on the formal control of SMEs in a crisis context; (iv) There is an effect of intra-organizational SC on the informal control of SMEs in a crisis context; (v) There is a dominant control between formal and informal SMEs in a crisis context.
Theoretical/Methodological Contributions: The discussion carried out allowed the elaboration of propositions, taking a step beyond theoretical reflection. These propositions can be operationalized both in the form of qualitative studies and quantitative studies, giving a contribution to researchers on the subject.
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